The need to provide data to our customers in a format that they want is the cornerstone of reporting best practice, one that Taylor & Francis adheres to through our compliance with the COUNTER code of conduct.
The latest version of this standard, COUNTER4, comes into force on December 31, 2013, and Taylor & Francis will be upgrading Taylor & Francis Online to the latest standard in November in the next maintenance release. This will ensure that Taylor & Francis Online continues to be COUNTER-compliant and provides reassurance to all our customers that the usage reports from Taylor & Francis will not differ from those provided by other publishers.
The benefits of having a common standard for usage reporting are many, and with COUNTER-compliant reports librarians are able to compare usage statistics from different vendors, and derive useful metrics such as cost-per-use, as well as make better informed purchasing decisions. We are pleased to see the standard grow and change, such as including data on the number of record views and results clicked within databases and on publisher platforms, to take into account the changing needs and demands of librarians. For a full list of changes in the new COUNTER4 standard, please go to http://www.projectcounter.org/r4/COPR4.pdf.