From our network of global offices, Taylor & Francis staff provide local expertise and support to our editors, societies, and authors.
Your key contacts
You will receive a list of your personal contacts from Taylor & Francis.
Here is a list of key staff and the type of queries they can help you with.
- Editorial Assistant - publishing report, editorial expenses administration, website updates, gratis list updates, metrics, a forthcoming meeting or event
- Managing Editor - copyright, journal frequency, manuscript submission, special issues, page extents, contracts or editorial expenses information
- Production Editor - production schedules, issue composition, copy-editing, typesetting, Instructions for Authors, and general production issues
- Marketing Executive - promotion of your journal
Roles and departments
The Editorial team develops and manages key business relationships, acquiring and launching journals, managing existing portfolios, liaising and coordinating with colleagues in web and print production, marketing, and sales, whilst developing mutually profitable partnerships with academic editors, learned societies, and the global research community.
We place great value on promoting and protecting each journal’s brand. Our marketers use all aspects of the marketing mix to optimize readership, citations, and submissions to the journal. Each marketer has a list of journals which he or she works on, usually within one subject area, which can lead to greater cross-promotion and excellence in that area. Marketers work closely with Editorial colleagues with regard to planning and budgeting. We very much appreciate the contribution editors make to the promotion of their journals and would encourage you to take a look at the range of suggestions about how you can get involved, which you’ll find in the Raising the profile of my journal section of this site.
Electronic Editorial Systems (EES)
At Taylor & Francis we have a dedicated peer review systems team who work exclusively on online article submission and peer review tracking systems and who provide support for implementation, maintenance and development. For more information, see the ‘Peer Review’ section of Editor Resources.
The Production Editor is responsible for managing your journal from receipt of the accepted manuscripts to publication as articles and issues in print and online. Each Production Editor has a list of journals which he or she works on. The Production Editor ensures that the journal is published in accordance with the agreed schedule, budget, style, and quality standards. Each Production Editor receives regular feedback from our ongoing Author Feedback Survey, and we use this to make improvements to ensure that the authors’ experience of the publishing process is a good one.
The dedicated Electronic Production team ensures that articles are hosted on our website as well as publicizing and distributing articles across the web. They also arrange the passing of information about articles or journals to third-party online hosts such as Pubmed/Medline or Thomson Reuters, and they are responsible for digitizing journal archives.
The Author Services Department’s role is to help authors at all stages of the publication process, working very closely with Production Editors. They have a separate email address so that authors’ queries will be answered quickly. Please see the Author Services website for further details.
Central Article Tracking System
The Central Article Tracking System (CATS) is the workflow management system used by Taylor & Francis Production Department. If at any point you need assistance or further training on CATS, please contact our CATS technical team at firstname.lastname@example.org.
Research & Business Intelligence
We have a dedicated Research & Business Intelligence team to support the development and promotion of your title. The team aids your editorial and marketing contacts in finding and interpreting a myriad of data sources relating to your journal, its competitors, and its field – data such as sales and online usage figures from our own internal reporting systems, and citations and research trends from external sources including the Thomson Reuters’ Web of Science, the SciVerse Scopus database, and AltMetric.com.
The team also continually surveys researchers on their experience of publishing with Taylor & Francis/Routledge and on their needs as consumers of scholarly information. This data is utilized to develop our production and online strategies.
Journal Development Team
The Journal Development Team is a team of specialists focusing on improving quality in all editorial aspects of journal publishing. The team connects all departments within Taylor & Francis and has three main areas of focus: working on establishing and implementing methods of best practice; overseeing the development and growth of specific titles; and participating in key projects, engaging in new publishing initiatives and process developments relevant to journal development.
The Manufacturing team looks after the printing and distribution of your journal.